How Claudio Ensures Compliance With Your Undertaking As An ACT

Claudio does not violate compliance with your undertaking as an ACT.

With the introduction of Claudio Desktop, Ontario Authorized Court Transcriptionists (ACTs) now have a fully offline solution that addresses the increasing concerns around data security and compliance. Claudio Desktop operates without the need for internet access, ensuring your sensitive court recordings and transcripts remain entirely on your local device safe from any unauthorized access or third-party servers.

Summary

• Fully Offline for Maximum Security: Claudio Desktop operates without an internet connection, ensuring that no data is transmitted online, and meeting ACT security requirements by keeping all court recordings and transcripts on your local device.

• No Human Access to Your Data: The entire transcription process happens on your computer, powered by AI, with no human involvement, ensuring complete confidentiality of sensitive information.

• Compliant with ACT Undertaking: Claudio Desktop addresses ACT obligations by preventing unauthorized access and complying with the directive against uploading court recordings to cloud services, ensuring a secure and compliant transcription process.
  

On Friday, August 23, 2024, Arkley Professional Services issued an email directive regarding ACTs using cloud service providers to transcribe court recordings, in particular:

"To ensure compliance, ACTS are reminded... ACTs should never provide access to court recordings to another person who is not an ACT, either directly or indirectly, and should never upload court recordings to third party cloud/web-based software/applications.

We believe this is in reference to this section of the ACT undertaking:

2(e) I will not copy, save, upload, download, share, permit or assist others to hear, provide copies or otherwise disseminate the audio court recording, including any annotation in the audio file, in any way except where necessary for the purpose of:

i) transcribing the proceedings myself; and/or

Here’s our interpretation of this clause: You are not permitted to copy, share, or provide access to court recordings unless it’s for the purpose of transcribing the proceedings yourself. With Claudio Desktop, this is guaranteed. No one else, human or otherwise, has access to your data. It is fully offline and automated, meaning you alone control the transcription process from start to finish.

We’ve also received questions about whether someone on our end handles the transcription. To clarify, Claudio Desktop is not a person—it’s a sophisticated AI, trained to process hours of audio and generate accurate transcripts offline in minutes, with no human intervention. This ensures your compliance with ACT rules.

Security-First Transcription with Claudio Desktop

An ACT’s role is crucial in maintaining the integrity and confidentiality of court proceedings in Ontario. Claudio Desktop, our fully offline AI-powered transcription tool, is specifically designed to meet these security standards, ensuring that using Claudio complies with your ACT undertaking by keeping all data secure and under your control, without any online access.

Claudio Desktop offers all the powerful transcription features of the online version but offline. This enhanced solution ensures that your data never leaves your device, providing full control over your workflow from start to finish. Here’s how Claudio Desktop ensures compliance with your ACT undertaking:

1. No Internet Required – Full Offline Mode

With Claudio Desktop, your transcription process happens entirely on your computer, eliminating the need for cloud-based services. There is no data transmission over the internet, which aligns perfectly with ACT security requirements that prohibit the uploading of sensitive court recordings to third-party software or cloud services.

2. No Human Access to Your Data

Just like its online counterpart, Claudio Desktop maintains the integrity of your data. From the moment you upload an audio file locally to the completion of your transcript, no human has access to your files. The transcription process is powered by AI and takes place entirely on your device, ensuring that sensitive information is never shared externally.

3. Fully Compliant with ACT Security Obligations

Claudio Desktop addresses the ACT’s obligation to prevent unauthorized access to court recordings. The Arkley Professional Services directive from August 2024 reminds ACTs that court recordings must never be shared with another person or uploaded to third-party cloud applications. Claudio Desktop is specifically designed to meet these requirements by ensuring that no data is transmitted online, and no external servers are involved.

4. Local Data Residency – No External Storage

Your data stays local on your device at all times. Unlike the online version, which stores data on Canadian servers, Claudio Desktop removes the need for server-based storage, giving you complete control over your data. This ensures compliance with the clause that ACTs must retain full control over court audio files and transcripts.

Additional Security Features:

• Customizable Data Retention: Once your transcript is generated, you can choose how long you keep the files. You have the option to delete data immediately or retain it based on your preference.

• No Internet Exposure: Since Claudio Desktop operates offline, there is zero risk of data breaches via the internet. All processing happens locally, guaranteeing a secure workflow.

Why Switch to Claudio Desktop?

The move to Claudio Desktop directly addresses the growing concerns about data security and the ACT undertaking. Now, you can work offline, ensuring your transcription process is fully secure, compliant, and efficient—without compromising the speed and accuracy you’ve come to expect from Claudio.

Ready to Experience Secure Offline Transcription?

For more details on how Claudio Desktop can enhance your transcription workflow while maintaining the highest standards of security, book a demo today.

For more details on how Claudio can support your transcription work while maintaining the highest standards of security, learn more.